Privacy Policy & Personal Information Disclosure Document
Updated July 27, 2024
This comprehensive document is designed to meet the stringent requirements of California’s General Duties of Businesses that Collect Personal Information, as mandated by the updated Proposition 24, effective from January 1, 2023, and it has been further updated to align with privacy laws in Virginia, Colorado, Connecticut, and Utah.
Categories of Personal Information Collected and Usage of Cookies:
Our business accumulates the following categories of personal information: postal address, unique personal identifier, online identifier, Internet Protocol address, internet or other electronic network activity information, including but not limited to browsing history, search history, and information regarding your interaction with an internet website, application, or advertisement, as well as geolocation data, and sensitive personal information.
We also gather information using website cookies. Cookies are small files that a site transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction.
This information, both personal and collected via cookies, is used for maintaining your access to our Software, communicating with you, delivering personalized customer service, enhancing your user experience, providing product updates, offering new products or services, and tailoring marketing strategies. We do not sell this information to third parties.
Sensitive Personal Information:
We collect the following categories of sensitive personal information: account login information, partial credit card information (maintained by a third-party, such as Stripe), precise geolocation, email, name, and address, and any content you enter into our Software. This sensitive information is collected and used for security, personalized services, transactions, and user experience improvement. We ensure this sensitive personal information is not sold or shared with third parties.
Retention of Personal Information and Cookies:
We retain each category of personal information and cookie data as necessary for service usage and marketing purposes. Upon account inactivity, we activate a procedure to purge such accounts and their associated personal information and cookies in a reasonable timeframe.
Third-Party Information Collection:
When acting as a third-party collector of personal information or when using third-party cookies, we display the required information on the privacy homepage of our website. If we collect personal information on premises, we provide clear and noticeable information at the point of collection.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout
Use and Sharing of Personal Information and Cookies:
Our collection, use, retention, and sharing of your personal information and cookie data are necessary and proportionate to the purposes for which the information was collected and not processed in a manner incompatible with these purposes.
Agreements with Third Parties, Service Providers, or Contractors:
We have binding agreements with all third parties, service providers, or contractors that receive personal information or cookies from us, ensuring data is used only for specified purposes with the same level of privacy protection as mandated by law. More information is available at www.ai.law/terms.
Security Procedures:
We implement appropriate security procedures and practices, suitable to the nature of the personal information and cookie data collected, to safeguard it from unauthorized or illegal access, destruction, use, modification, or disclosure.
Trade Secrets:
We acknowledge our legal obligations not to disclose trade secrets according to the California regulations of Section 1798.185.
Consumer’s Right to Delete Personal Information:
As a consumer, you have the right to request the deletion of any personal information and cookie data we have collected from you. We will remove this data from our records, inform any service providers or contractors to delete your data from their records, and notify all third parties to whom we have not sold or shared your personal information to delete it unless this proves impossible or involves disproportionate effort.
Your Rights:
– Right to Correct Inaccurate Personal Information: You have the right to request a correction of inaccurate personal information or cookie data we hold about you. We will employ commercially reasonable efforts to rectify the inaccurate data once we confirm your verifiable consumer request.
– Right to Know What Personal Information and Cookies are Being Collected: You can request that we disclose the categories and specific pieces of personal information and cookie data we’ve collected about you, including the sources, the business purpose for collecting it, and the categories of third parties with whom we share it.
– Right to Know What Personal Information and Cookie Data is Sold or Shared and to Whom: While we do not sell your personal information or cookie data, you have the right to know if we’ve shared your data and with whom.
– Right to Opt Out of Sale or Sharing of Personal Information and Cookie Data: You can direct us not to share your personal information or cookie data with third parties. We provide minors under 16 with specific rights regarding the sale or sharing of their personal information or cookie data.
– Right to Limit Use and Disclosure of Sensitive Personal Information: You can direct us to limit the use of your sensitive personal information and cookie data, which will be limited to providing services or goods reasonably expected by consumers, unless you give explicit consent for other uses.
Consumer Rights Across Different States:
Our Privacy Policy recognizes and respects the privacy rights of consumers across various states within the United States. We have tailored our compliance measures to meet the unique legal requirements of each state with privacy laws, including California, Virginia, Colorado, Connecticut, and Utah.
To the residents of these states, we adhere to your state’s legal standards and afford you the privacy rights provided by your respective state’s privacy laws. These rights may include the right to access, correct, delete, and obtain a copy of your personal information, the right to opt out of certain uses and disclosures of your information, and the right to non-discrimination for exercising your privacy rights.
Methods for Submitting Requests:
All consumers, regardless of their state of residence, can submit requests for information disclosure, correction, or deletion of their personal data using the following methods:
– Phone: Contact our privacy team at 614-379-2499.
– Email: Send a request to [email protected].
– Online Form: Fill out a request form on our website at www.ai.law/contact.
For state-specific procedures:
– California Residents: Use the dedicated toll-free number for California privacy requests at 888-200-9824.
– Virginia Residents: Send written correspondence for Virginia privacy requests to www.ai.law Corp., c/o/ Doucet Co., LPA, 485 Metro Place S., #300, Dublin, OH 430.
– Colorado Residents: Request a Colorado-specific privacy form by emailing [email protected].
– Connecticut Residents: Indicate your state residency in your communication to apply Connecticut-specific procedures.
– Utah Residents: Utah-specific instructions will be provided upon receipt of your request, reflecting compliance with the Utah Consumer Privacy Act.
Verification of Consumer Requests:
The verification process for consumer requests may vary depending on the state of residence due to different verification standards and requirements. We may ask for information to match with our records to verify your identity. For verification purposes, we will not retain this information longer than necessary.
Methods for Submitting Requests:
We provide multiple ways to submit requests for information disclosure, correction, or deletion of your personal data and cookie data. These include phone (614-379-2499), email ([email protected]), and forms on our website (www.ai.law/contact). For state-specific procedures, please consult the relevant section of this policy or contact us directly for guidance.
Handling of Requests:
Upon receiving a request, we promptly determine its validity and aim to respond within 45 days, with a possible extension of an additional 45 days when necessary. Responses are delivered via your account with us, or by mail or electronically if no account exists.
Information Disclosure:
We are committed to disclosing and delivering the requested information, correcting inaccurate personal information or cookie data, or deleting your personal information or cookie data based on your valid request. For requests covering information beyond the 12-month period prior to the request, we will provide the information unless doing so proves impossible or involves disproportionate effort.
Third-Party Involvement:
We may share your data with service providers or contractors as part of our operations. These third parties are not required to comply with direct requests from you but are obliged to assist us in meeting these requests, including correcting inaccurate information. We do not engage in third-party marketing practices without your explicit consent.
Consumer Rights Information:
We maintain a comprehensive section detailing your rights in our online privacy policy or policies and any California-specific description of consumer rights, updated at least once every 12 months.
Information Verification:
We may require reasonable authentication of the consumer making a request, using information solely for verification, and not retaining it longer than necessary for this purpose.
Limitations:
We are not obligated to provide the information required more than twice in a 12-month period to the same consumer.
Categories of Personal Information and Cookies:
The categories of personal information and cookie data that we collect and process are defined according to Section 1798.140 and are described in the ‘Personal Information Collected’ section of this Privacy Policy.
Non-Discrimination Policy:
We uphold the principle of non-discrimination. Users exercising their privacy rights will not face any form of discrimination, including but not limited to, denying goods or services, charging different prices or rates, providing a different level or quality of goods or services, or suggesting that any of the aforementioned may occur as a result of exercising such rights.
Review and Update of Privacy Policy:
Our commitment to your privacy is ongoing. This Privacy Policy will be reviewed and possibly updated on a biannual basis as appropriate to ensure it reflects current legal requirements, our data collection and processing practices, and technological advancements. We encourage our users to review our policy periodically.
Data Breach Notification:
In the event of a data breach, we will promptly notify affected individuals and relevant authorities in compliance with applicable state laws and regulations, including information about the nature of the breach, the categories of personal information involved, the likely consequences, and the measures taken to address the breach, including efforts to mitigate its possible adverse effects.
Privacy Concerns Contact Information:
For questions or concerns regarding your personal information or our privacy practices, contact us at [email protected] or 614-379-2499. Our dedicated privacy team can provide assistance regarding your privacy rights and the information we collect.
Sharing of Contact and Subscription Information for Joint Marketing Opportunities:
We may share your contact information and subscription details with third-party partners for joint marketing opportunities with your explicit consent. You can opt in or out of such sharing at any time and can manage your preferences via your account settings, customer support, or opt-in/opt-out mechanisms provided in our communications.
Third-Party Marketing Practices:
Third-party partners are contractually bound to maintain the confidentiality and security of your data and are prohibited from using your personal information for any purpose other than the agreed-upon joint marketing efforts.
Transparency and Control:
We maintain transparency about our data sharing practices. If you consent to us sharing your information for joint marketing purposes, you have the right to know which third parties have received your information, request a copy of the information shared, and withdraw your consent at any time.
For any further clarification, please contact our data protection officer at [email protected]; 888-200-9824; www.ai.law Corp., c/o/ Doucet Co., LPA, 485 Metro Place S., #300, Dublin, OH 43017.
Additional information can be found at https://www.ai.law/terms.
I, Troy Doucet, as a representative of www.ai.law Corp, confirm that the above statements are true and are in compliance with the regulations of the General Duties of Businesses that Collect Personal Information, as stipulated by Proposition 24 and other applicable state laws.
Signed: /s/ Troy Doucet
Date: July 27, 2023
