Terms of Service

These Terms include binding individual arbitration and limits on class proceedings and jury trials, subject to the exceptions in Section 17.

These Terms govern services provided by www.ai.law Corp. (AI.Law), including its websites, applications, legal-work and matter-management tools, and supported integrations and APIs (the Service). Subscriber means the individual or organization identified in the accepted order or account registration. Authorized User means an individual the Subscriber permits to use its account.

The Subscriber accepts these Terms through the displayed acceptance process or an order incorporating them. A person accepting for an organization represents authority to bind that organization. Joining an existing organization does not, by itself, authorize a user to change its contract or billing terms.

These Terms, the accepted order and Billing Page disclosures, and applicable written addenda form the Agreement. A signed addendum controls its stated subject; an accepted order controls its specific commercial terms; these Terms otherwise control. Subscriber purchase-order boilerplate does not amend the Agreement. The Privacy Policy at https://www.ai.law/privacy describes personal-information practices and choices. Acknowledging it does not waive privacy rights or authorize uses prohibited by this Agreement.

Account holders and Authorized Users must be at least 18 and meet any higher local age of majority. Lawfully provided matter information may concern minors. The Service supports United States legal work and is available to legal professionals and other commercial customers for whom it is offered, subject to disclosed geographic restrictions and applicable law. The Service is not intended for personal, household, or family use such that it is not a consumer product offering. Citizenship alone does not determine eligibility or applicable privacy rights.

The Subscriber must provide accurate account information, assign appropriate permissions, safeguard credentials, and promptly report suspected unauthorized access to support@ai.law. Organization administrators may manage access to the organization's records. The Subscriber is responsible for its authorized instructions and users' compliance with applicable account restrictions; these responsibilities do not excuse AI.Law's own breach.

During authorized access, AI.Law grants the Subscriber a limited, nonexclusive right to use the purchased Service for lawful purposes. The Subscriber may use, edit, copy, export, and distribute generated work for its matters and other lawful purposes. Supported client-sharing links may be used for authorized collaboration and information collection.

AI.Law and its licensors retain rights in the platform, software, documentation, and methods. Except as expressly permitted or protected by nonwaivable law, the Subscriber may not reverse engineer the Service, remove proprietary notices, obtain unauthorized access, introduce malicious code, scrape platform content, or resell or sublicense access. These restrictions do not prohibit supported exports of Subscriber Content or authorized API use. Reseller and white-label rights require a separate written agreement.

Subscriber Content includes uploaded or imported files, matter information, prompts, chats, generated work, and content derived from those materials. Account, billing, and activity records are addressed separately in the Privacy Policy; any Subscriber Content captured in those records retains these protections. The Subscriber and its licensors retain their rights in Subscriber Content. As between the parties, the Subscriber controls generated work; AI.Law assigns any rights it has in that work to the Subscriber to the extent legally assignable. Outputs may resemble others' outputs, and this provision does not establish copyright protection or override third-party rights. The Subscriber must have the necessary authority to provide materials and instructions.

AI.Law receives only the rights needed to host, process, transmit, display, and maintain Subscriber Content to provide requested features, follow authorized instructions, provide permitted support, protect the Service, and comply with law. This permission does not authorize advertising use or disclosure to another Subscriber except at the Customer's express sharing instruction.

AI.Law does not use Subscriber Content to train or fine-tune model weights and does not authorize its model providers to do so. Content may be supplied as context for requested processing. Firm-specific settings, examples, and feedback may tailor results within that firm's workspace without changing the underlying model's trained parameters.

Confidential client or matter content will not enter shared training, testing, evaluation, or product-knowledge datasets outside of Subscriber usage of that information inside their organization. AI.Law may improve the Service using usage records as described in the Privacy Policy and Generalized Product Information: nonconfidential information about using AI.Law that contains no Subscriber or client facts, matter information, identifying details, or excerpts of Subscriber Content. A paraphrase preserving those details does not qualify. Only information meeting this definition falls outside Subscriber Content for the limited product-help reuse described here. Reuse of a product-help example outside its originating account is limited to Generalized Product Information after review and removal of protected content.

AI.Law will treat nonpublic Subscriber Content as confidential, use reasonable administrative, technical, and organizational safeguards appropriate to the information, and limit access to personnel and providers who need it for permitted purposes and are subject to confidentiality and data-use obligations. AI.Law remains responsible for its contracted providers' performance of the obligations it delegates under this Agreement.

The provider schedule made available with the Privacy Policy describes relevant services, processing locations, and retention practices. A no-training commitment does not mean that every processing route has zero retention. Any specific zero-retention commitment must identify the covered service and appear in an applicable written addendum or verified provider schedule.

When legally required to disclose Subscriber Content, AI.Law will limit disclosure to what is required and, unless prohibited, give the Subscriber notice and a reasonable opportunity to seek protection. Use of the Service is not intended to waive privilege or work-product protection; the legal effect depends on applicable law and circumstances.

AI.Law will notify the affected Subscriber without undue delay and no later than 72 hours after becoming aware of unauthorized access to or disclosure of Subscriber Content, unless a lawful delay is permitted. A shorter applicable legal or contractual deadline controls. Initial notice may be supplemented as facts become available and will describe known effects and response measures. Unsuccessful attacks or routine errors without such access or disclosure do not alone trigger this notice.

HIPAA-regulated use requiring a business associate agreement is permitted only for services approved by AI.Law under an executed agreement containing the required terms. An AI exclusion or storage-only setting does not itself establish HIPAA compliance.

The Subscriber may store supported files without enabling AI analysis by using the available exclusion control. Once effective, the exclusion prevents the file's contents, retained extraction data, and content-bearing metadata such as filenames, titles, and descriptions from being used in AI processing. It applies to background analysis and retrieval unless an authorized user enables processing again. Storage, authorized human access, and necessary non-AI security functions may continue.

An exclusion does not reverse completed processing or automatically delete information already saved in a separate draft, summary, chat, or other record. The interface will identify when the exclusion is effective and explain separate deletion steps. A privilege label or sharing restriction is not itself an AI exclusion.

Authorized personnel may access account information and the minimum Subscriber Content reasonably needed for requested support, a security or reliability investigation, or an authorized administrative task. Routine content access will be tied to the support request; urgent protective access must have a documented basis. Access, temporary support sessions, and necessary controlled test copies will be limited, recorded, protected, and ended or removed when no longer needed, subject to the retention provisions. Support access may not be used for unrelated purposes.

AI Troy is an automated help assistant, not a lawyer or human support representative. Information sent to it is processed as a conversation and may be reviewed for support and quality. The Subscriber should avoid unnecessary confidential details in product-support messages. AI.Law remains responsible for protecting content it receives. Any reuse beyond that account must satisfy Section 4.

Marketing messages may be declined through the provided unsubscribe mechanism or support@ai.law. Necessary service, security, and billing notices may continue. Where SMS is offered, separate disclosures and any required consent apply; consent is not required to purchase. Message and data rates may apply, frequency may vary, and a recipient may reply STOP to opt out. Promotional access and discounts remain subject to the terms presented with the offer.

AI.Law records activity linked to accounts and organizations, including pages and tools used, clicks and selections, session timing and duration, workflow progress, viewed or exported results (but not the resulting export content), usage consumption, device information, and errors. These records support operation, security, billing, support, failure diagnosis, and product improvement. They may identify individual Authorized Users; they are not necessarily anonymous.

The Privacy Policy explains the categories, purposes, recipients, retention, administrative visibility, and applicable choices. Optional analytics and advertising uses remain subject to applicable consent and opt-out requirements. Session replay is disabled on the website and platform. Creating an account or accepting these Terms overrides prior existing privacy choices.

The fees, included seats and services, capacity allowances, usage measures, billing thresholds, and optional-service charges for the Customer's plan are stated on the Billing Page at https://www.ai.law/upgrade and in the order or checkout the Subscriber accepts. Those disclosures form part of the Customer's purchase. The pricing and terms accepted for the relevant subscription term or authorized use govern that purchase. A later change to the Billing Page does not retroactively change them. Custom orders and previously purchased legacy access, units, credits, balances, and grace arrangements remain governed by their applicable accepted terms.

Before billing information is confirmed, the subscription offer will clearly display the selected recurring charge, or an explained range where charges vary; the charge frequency; the renewal period or continuing nature of the service; the cancellation policy and method; any minimum purchase obligation; and any known future change in charges. A trial or promotional offer will identify its duration, conversion terms, and the price or pricing method that applies afterward. These disclosures will appear beside the request for subscription consent. The applicable amounts will come from the Billing Page and the offer presented for acceptance.

Subscription charges are payable in advance. A subscription renews for successive terms of the same length unless the Subscriber cancels renewal before the next term begins. An annual subscription is paid annually even if the Billing Page also shows an average monthly amount. The payment interval and the included AI allowance's reset schedule are separate; the Billing Page identifies both. The Subscriber authorizes collection of the subscription and optional charges it accepts using the designated payment method. The Subscriber must keep billing information current.

AI.Law will activate an automatically renewing subscription or a trial that converts to paid service only after the Customer or its authorized billing administrator expressly agrees to the automatic-renewal or continuous-service offer terms. Creating an account, accepting the general Terms, or storing a payment method does not by itself authorize automatic renewal. Recurring charges will begin only under the subscription terms expressly accepted. Authorization for optional additional AI usage remains separate.

After enrollment, AI.Law will provide a confirmation the Customer can retain. It will include the accepted subscription and renewal terms, applicable trial or promotional terms, cancellation policy, cancellation instructions, and business contact information. An electronic confirmation will include a direct cancellation link or another accessible electronic route to cancellation. For a trial that converts to paid service, the confirmation will explain when paid service begins and how to cancel before the first paid charge.

Before the Customer confirms a plan, seat, or billing-period change, the account will show its effective date, recurring charge, and any prorated charge or credit. A requested change, including a combined plan and seat change, may take effect on the confirmed date only where that timing complies with this section and applicable law. A Customer request or confirmation does not waive a mandatory notice period.

AI.Law will give at least 30 days’ advance notice of an AI.Law-initiated recurring price increase or material reduction in a paid plan’s included allowance, or longer notice required by law or the Customer’s applicable agreement. The change will take effect no earlier than the next renewal after that notice period. The Customer may cancel renewal before the change takes effect. A change expressly requested and confirmed by the Customer may take effect earlier only where permitted by the notice requirements in this section and applicable law.

For a subscription covered by California’s Automatic Renewal Law, AI.Law will provide clear and conspicuous notice of a change in the fee charged under an existing automatic-renewal or continuous-service arrangement, together with cancellation instructions the Customer can retain, at least seven days and no more than 30 days before the change takes effect. This requirement includes applicable fee changes previously accepted within an existing plan or arrangement. An earlier advance notice will be supplemented when necessary to meet that notice window.

New additional-use pricing or an increase in an existing additional-use rate applies only after clear prospective notice and an authorized billing administrator’s acceptance before the affected use is incurred. Any applicable statutory notice period must also expire before the new rate takes effect. No change applies retroactively to previously incurred usage.

Each seat is for an individual Authorized User. Credentials may not be shared. Included capacity may be shared within the subscribing organization as stated on the Billing Page; a license may not be shared across unrelated organizations. AI.Law may apply the simultaneous-session limits disclosed for the applicable plan and ask a user to select where to continue. Selecting another browser profile or device may pause the earlier session. These controls do not change the number of seats purchased.

Included subscription capacity is a service allowance, has no cash value, and resets under the schedule on the Billing Page. It does not roll over unless the applicable order says otherwise. Separately purchased credits and legacy balances retain their accepted terms.

Usage depends on the feature, material volume and complexity, and requested work; customer-initiated background processing may consume capacity. The applicable usage measure or calculation method must be disclosed before purchase. Feature access remains subject to the plan's stated allowances. Fair use does not authorize undisclosed charges. The Subscriber and Authorized Users may not evade published limits, share credentials contrary to the plan, resell unauthorized access, or use automation that materially disrupts the service. AI.Law may take proportionate corrective action, with notice and an opportunity to correct misuse when practicable.

Only an authorized billing administrator may enable additional paid AI use, after reviewing its pricing, usage measure, and collection terms on the Billing Page. General acceptance of these Terms does not enable optional charges. When additional use is disabled, AI.Law may pause new AI work after the included allowance is exhausted. Disabling it ends authorization for new additional use; authorized charges already incurred remain payable. The account will explain how already authorized work in progress is treated.

Authorized charges may be collected in the disclosed increments during a billing period, with the remaining balance settled at the applicable billing date. A collection threshold determines when a payment is collected; it is not a spending ceiling.

If an authorized billing administrator selects a maximum additional-use charge offered in the account for a stated period, that maximum is binding. AI.Law will not charge more for additional AI usage for that period, excluding applicable taxes, unless an authorized billing administrator increases the limit before the additional use is incurred. Affected work may pause when the limit is reached.

Usage and charge projections are estimates based on available information and assumptions about future activity. Actual usage and charges may differ. An estimate does not authorize additional use, change an accepted rate, or override a spending ceiling. This provision does not excuse an incorrect meter or billing error.

Trial offers vary in duration, features, limits, and any conversion terms. A trial converts to paid service only under the payment terms the Subscriber affirmatively accepts. Storage, telephone services, extra seats, custom work, and other optional services use the separately disclosed prices and terms on the Billing Page or the order the Subscriber accepts.

For subscriptions covered by California’s Automatic Renewal Law, AI.Law will provide the applicable renewal notices and reminders. An automatically renewing offer with an initial term of one year or longer will receive notice 15 to 45 days before renewal. A qualifying free trial or promotional or discounted period lasting more than 31 days will receive notice 3 to 21 days before that period expires.

These notices will identify that the subscription renews unless canceled, the renewal period and relevant terms, the charge amount or applicable range and charge frequency, the available cancellation methods, and business contact information. Electronic notices will include a direct cancellation link or another accessible electronic route to cancellation.

AI.Law will also send the required annual reminder for an annual automatic-renewal agreement or a continuous-service agreement. The reminder will identify the service, the amount and frequency of charges, and how to cancel. It will use the enrollment medium or the medium the Customer ordinarily uses to interact with AI.Law, as permitted by applicable law.

Notices may be combined when one communication satisfies each applicable content, timing, and delivery requirement. Where the law permits the notice for an initial term of one year or longer to satisfy an overlapping trial or promotional-period notice requirement, AI.Law may provide that notice. This does not remove a separate annual-reminder or fee-change notice requirement.

The Customer may stop automatic renewal at any time before the next renewal. A Customer who enrolls online may cancel through a prominently located direct cancellation link or button in the account’s billing controls. Online cancellation will not require a telephone call, support conversation, stated reason, or completed survey. Providing feedback and responding to a retention offer are optional and will not delay cancellation. AI.Law will promptly process the cancellation and stop future automatic renewals.

The Customer may also request cancellation at support@ai.law. AI.Law may reasonably verify identity and authority where needed. A Customer unable or unwilling to authenticate online may use an available alternative cancellation method. Cancellation will also be available through the enrollment medium or the Customer’s customary interaction medium where required by applicable law. A subscription activated by telephone will have a telephone cancellation method.

Valid timely cancellation prevents renewal even if internal processing finishes later. Unless the Customer separately requests earlier closure, paid access continues through the current paid term. The account may then continue under an available free plan. Cancellation of renewal does not itself delete an individual’s login or the organization’s records; those remain separate requests under the data-deletion provisions.

Except where required by law, offered in writing, or provided elsewhere in these Terms, unused subscription portions are not refundable. AI.Law will honor accepted written refund offers and service commitments, correct billing errors, and provide any remedy promised elsewhere in these Terms. Cancellation does not erase authorized charges already incurred.

Prices on the Billing Page exclude applicable sales, use, value-added, goods-and-services, and similar transaction taxes unless stated otherwise. The Subscriber is responsible for those taxes, except taxes on AI.Law's net income. AI.Law will collect taxes where required by law and show applicable taxes at checkout or on the invoice. The Subscriber must provide valid exemption documentation before billing where applicable.

Subscriber Content is retained while the organization remains open and the Subscriber directs storage, subject to disclosed capacity limits and deletion requests. Canceling a paid subscription alone may leave a free account and its records open. Removing an individual's login does not automatically delete organization records.

An authorized Subscriber representative may export retained Subscriber Content, original uploaded files, and saved generated work in documented, commonly used formats. The account describes available formats and authorization requirements. Optional custom assistance may carry separately accepted fees.

Full organization termination begins a limited export period of up to 30 days. AI.Law will delete its live copies of organization content no later than 30 days after termination. A verified, authorized deletion request may shorten that export period; live deletion will be completed within 30 days of that request or the earlier applicable termination deadline. Pending deletion, AI.Law will promptly restrict the requested content from ordinary use. Export is not a condition of a valid deletion request. Routine backup copies expire within 30 further days after live deletion, and no later than 60 days after the applicable request or termination. Restricted backup data is not used for ordinary processing; if restored for recovery, applicable deletion instructions will be reapplied.

Raw diagnostic and security records are retained for up to 90 days after collection; identified activity analytics for up to 12 months after collection; support conversations for up to 12 months after resolution or, without a resolved request, the last interaction; and necessary billing and tax records for seven years after the relevant transaction. Other record categories follow the Privacy Policy's schedule. Authorized earlier deletion requests are handled under that Policy and applicable law.

Subscriber Content within support, diagnostic, activity, or billing records follows its applicable content-deletion deadline. Only necessary records that do not retain that content follow a longer category period, subject to the specific retention exceptions below. Moving content to a different record does not extend its retention.

AI.Law may retain only the information reasonably necessary for an applicable legal requirement, a specific documented dispute, or a documented security incident requiring investigation. Such information will be restricted to that purpose, reviewed, and deleted when the basis ends. These exceptions do not authorize indefinite retention of complete matter files. Provider-hosted files, indexes, and other resources that AI.Law can directly delete follow the live-system deletion deadline. The provider schedule separately identifies provider-controlled safety records and other retention obligations; AI.Law will send required deletion instructions and follow up on completion. No provider schedule expands the permitted uses of Subscriber Content.

AI.Law provides software assistance, not legal representation. Generated results may contain errors, omissions, outdated information, or unsupported statements and are not individually reviewed or approved by a lawyer at AI.Law. Before relying on a result, sharing it, or submitting it to a court, the user must review it and verify relevant facts, authorities, quotations, calculations, and deadlines.

Legal professionals remain responsible for judgment, supervision, confidentiality decisions, client communications, reasonable fees, and required disclosures under applicable professional and court rules. Non-attorney users remain responsible for their use and should always seek advice from qualified counsel. The Service does not create an attorney-client relationship with AI.Law, and AI.Law does not undertake conflict checks between customers. These provisions do not reduce AI.Law's express obligations concerning confidentiality, security, restricted data use, deletion, or purchased functionality.

AI.Law will provide the purchased Service with reasonable care and materially perform the purchased functions described in the applicable published product documentation. After notice of a material functionality defect, AI.Law will use reasonable efforts to correct it. If correction is not achieved within a reasonable period, the Subscriber may terminate the affected service and receive a refund of unused prepaid fees for that service.

This functionality remedy does not replace remedies for breach of confidentiality, security, restricted-use, or deletion duties or limit nonwaivable rights. AI.Law does not promise error-free output, uninterrupted availability, or a particular legal outcome. Except for express commitments and nonwaivable rights, implied warranties, including merchantability, fitness for a particular purpose, and noninfringement, are excluded to the extent permitted by law.

AI.Law will take reasonable steps to minimize disruption from maintenance and service failures. Particular support hours, response targets, availability commitments, and credits apply only as stated in the applicable service description or accepted agreement.

Customer-selected third-party services have their own terms and practices. Enabling an integration authorizes the transfers reasonably needed for the requested connection, subject to disclosed permissions and applicable law. AI.Law does not control those independent services, but remains responsible for its own integration and data obligations. Its contracted subprocessors remain subject to Section 5.

Custom development, API access, resale, and white-label arrangements require the applicable order or addendum. Unless agreed otherwise, developed functionality is nonexclusive and may be offered to others; the Customer's confidential information may not be shared for that purpose.

The Subscriber may request full organization termination or an authorized deletion at any time through the account controls or support@ai.law. Section 10 governs the resulting export and deletion periods.

AI.Law may restrict access to address material breach, unpaid authorized charges, unlawful use, or a material security or operational threat. Restrictions will be proportionate, with notice and a reasonable opportunity to correct the issue when practicable. Access may be restricted immediately where necessary to protect the Service, other persons, or compliance with law, and restored when the basis is resolved.

AI.Law may discontinue a service with reasonable advance notice or sooner where legally required. If AI.Law ends paid access without Subscriber breach, it will refund unused prepaid fees for the discontinued service. Termination does not erase valid accrued charges or the data-handling, export, and deletion duties. Necessary legal or security restrictions may limit access during the export period.

To the extent permitted by law, AI.Law's aggregate liability arising from the Agreement or Service will not exceed the lower of $10,000 or fees paid or payable for the affected subscription and allocable to the 12 months before the event first giving rise to the claim. Fees include subscription charges, seat fees, and authorized AI usage charges, without deducting AI provider costs. Each fee is counted once; prepaid fees are allocated to their service period. Taxes, separately identified court or government charges collected on behalf of those third parties, and accelerated future charges are excluded.

For AI.Law's breach of express confidentiality, security, restricted-use, no-training, or deletion duties, the higher overall limit is twice that ordinary limit. Recoveries subject to the ordinary limit count toward the higher total; the limits are not added. Claims by the contracting Subscriber and its Authorized Users are aggregated, not separately capped by user, matter, feature, or legal theory.

Refunds and credits expressly owed under the Agreement are payment adjustments outside these damages limits and do not count toward or consume either limit. A party may not recover twice for the same loss. This payment-adjustment rule does not waive the applicable limitations on separate claims for damages.

Neither party is liable for indirect, incidental, special, consequential, or punitive damages, including consequential lost profits, goodwill, or the value of an underlying legal claim. Reasonable, documented restoration and incident-response expenses actually incurred and directly caused by AI.Law's breach of the listed data duties remain recoverable within the higher limit, even if characterized as consequential. This does not extend to unrelated upgrades.

Neither the monetary limits nor the damage exclusions apply to fraud, willful misconduct, or liability that applicable law does not permit to be limited. Those exceptions depend on the conduct established, not merely a claim's label. These Terms do not bind an injured third party that has not accepted them.

Neither party is responsible for delay caused by an event beyond its reasonable control to the extent reasonable precautions could not prevent it. The affected party must give notice when practicable, mitigate the effect, and resume performance promptly. This provision does not excuse accrued payment obligations, avoidable failures, or the safeguards and response obligations that remain reasonably performable. It does not override the Customer's express termination and refund rights.

Before starting arbitration, a party must send a written description of the dispute and requested relief to the other party and allow 30 days after receipt to seek a resolution, unless the other party declines that opportunity earlier. Subscriber notices may be emailed to support@ai.law; AI.Law will use the account's designated contact. This process does not extend a filing deadline unless applicable law or a separate written tolling agreement provides otherwise.

Subject to the exceptions below, disputes arising out of or relating to this Agreement, the Service, or the parties' relationship will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) before one neutral arbitrator. The AAA Commercial Arbitration Rules apply to business disputes; the AAA Consumer Arbitration Rules, Consumer Due Process Protocol, and applicable consumer safeguards apply where the dispute qualifies. Rules and fee information are available at https://www.adr.org/rules-forms-and-fees/.

Hearings will ordinarily be remote. An in-person hearing must follow the applicable AAA rules and mandatory accessibility and location protections. For business disputes, any necessary in-person hearing will be in Ohio unless the parties agree otherwise. The arbitrator may award relief available under applicable law. Fees and costs follow applicable law and AAA rules; AI.Law will pay the charges allocated to the business in consumer cases. Nothing removes a statutory right to recover legal fees.

Either party may use a small-claims court with jurisdiction. Either may seek urgent provisional protection from a competent court without waiving arbitration of the merits. Nothing prevents a report to a government agency or limits a nonwaivable statutory remedy. If AAA declines administration because AI.Law has not met its required obligations, the Subscriber may proceed in a competent court as permitted by applicable law and AAA rules.

To the extent permitted by law, claims must proceed individually, not as a class, collective, or representative proceeding, and the parties waive jury trial for covered disputes. A claim or remedy that cannot lawfully be subject to these restrictions may proceed in court; remaining covered claims remain subject to arbitration. The applicable statutory limitation period applies; these Terms do not impose a shorter contractual filing deadline.

The Federal Arbitration Act governs the arbitration agreement. Ohio law otherwise governs, without displacing mandatory protections of applicable law. For court proceedings other than permitted small claims or proceedings requiring another forum under mandatory law, the parties consent to the state and federal courts in Ohio. This section survives termination. Changes to it do not retroactively expand arbitration obligations for a dispute that arose before the Subscriber accepted the change.

AI.Law will notify the Customer of material changes and identify their effective date, ordinarily at least 30 days in advance. Earlier changes may address an urgent legal or security requirement, with notice as practicable. No timing exception in this section overrides Section 9 or a mandatory notice, consent, renewal, fee-change, or cancellation requirement. For a subscription covered by California’s Automatic Renewal Law, a material change to automatic-renewal or continuous-service terms will be disclosed clearly, with cancellation instructions the Customer can retain, before implementation.

Changes apply prospectively and do not expand permissions for past processing or alter accepted billing terms contrary to Section 9. AI.Law will obtain renewed assent or specific consent where required. A Customer that declines a material change may stop using the affected Service and cancel renewal; any unused prepaid access withdrawn because of the change will be refunded.

The Subscriber may assign the Agreement with AI.Law's consent, not unreasonably withheld. AI.Law may assign it as part of a merger, reorganization, or sale of the relevant business if the successor assumes its obligations, including data protections. Assignment does not expand permitted uses of Subscriber Content.

The Agreement supersedes prior agreements on its subject except accepted orders, legacy purchase rights, and existing written addenda or negotiated agreements that apply to the Customer. Amendments follow this section or a written agreement. An unenforceable provision will be limited or severed as law permits without affecting the remainder, subject to Section 17. Failure to enforce a provision is not a waiver; a waiver must be in writing. Provisions intended to operate after termination survive for that purpose.

Contract, support, cancellation, and dispute notices may be sent to support@ai.law or www.ai.law Corp., c/o Doucet Co LPA, 485 Metro Place S., Suite 300, Dublin, OH 43017. Privacy requests may use the methods identified in the Privacy Policy.