Branded client portal — communication, documents, and case updates in one place
Give your clients a professional, branded portal where they can view case updates, upload documents, communicate with your office, and track the progress of their matter. Free on every AI.Law plan — because client communication should not be a premium feature.
Included in Free Forever — practice management at $0. Add paid AI seats when you need them. See pricing
How Client Portal works on a live matter
Client Portal is the AI.Law tool civil litigators use for client communication. How much staff time does your firm spend answering 'what's the status of my case?' calls? The client portal gives clients 24/7 access to their case status, upcoming deadlines, and shared documents — reducing call volume and freeing your team for substantive work.
On a live matter it runs in 4 steps: (1) Add your client, (2) Brand your portal, (3) Client logs in, (4) Communicate and share. Create a client in AI.Law. Portal access is generated automatically with a secure login link.
Your clients want to know what is happening with their case. They call, they email, they text — and your staff spends hours per week responding to status inquiries. AI.Law's client portal gives each client a dedicated view of their matter: case status, upcoming deadlines, shared documents, and direct messaging with your office. Professional, branded, and included free. Branded portal with your firm name and logo — clients see your firm, not a software company.
Clients check their own case status instead of calling your office. Portal created automatically when a client is added to a matter — no separate setup.
What you get from Client Portal
Every Client Portal run is grounded in your uploaded matter — not a blank chat prompt. Here is what attorneys use on real cases:
- Branded portal with your firm name and logo — clients see your firm, not a software company
- Case status updates visible to clients in real time — fewer phone calls asking "what's happening with my case?"
- Document sharing: clients can upload records, photos, and documents directly to their matter
- Secure messaging between client and firm — organized by matter, not lost in email threads
- Clients check their own case status instead of calling your office
- Document upload from clients goes directly into the matter — no email attachment sorting
- Portal created automatically when a client is added to a matter — no separate setup
- Customize branding: firm name, logo, and colors — clients see your firm, not generic software
How It Works
Get started in minutes. No training required.
1. Add your client
Create a client in AI.Law. Portal access is generated automatically with a secure login link.
2. Brand your portal
Add your firm name, logo, and colors. Clients see your firm — not generic software.
3. Client logs in
Your client accesses their portal to view case status, upcoming deadlines, shared documents, and messages from your office.
4. Communicate and share
Exchange messages, share documents, and provide case updates — all organized by matter and accessible 24/7.
More Detail
Professional client experience — without a separate portal subscription
Your clients want to know what is happening with their case. They call, they email, they text — and your staff spends hours per week responding to status inquiries. AI.Law's client portal gives each client a dedicated view of their matter: case status, upcoming deadlines, shared documents, and direct messaging with your office. Professional, branded, and included free.
- Branded portal with your firm name and logo — clients see your firm, not a software company
- Case status updates visible to clients in real time — fewer phone calls asking "what's happening with my case?"
- Document sharing: clients can upload records, photos, and documents directly to their matter
- Secure messaging between client and firm — organized by matter, not lost in email threads
Faster
Reduce status-inquiry calls by giving clients self-service access to their case
How much staff time does your firm spend answering 'what's the status of my case?' calls? The client portal gives clients 24/7 access to their case status, upcoming deadlines, and shared documents — reducing call volume and freeing your team for substantive work.
- Clients check their own case status instead of calling your office
- Document upload from clients goes directly into the matter — no email attachment sorting
- Automated notifications when case status changes, documents are added, or deadlines approach
- Staff time redirected from status calls to revenue-generating work
Easier
Set up once — every client gets a portal automatically
No separate portal software to configure, no per-client setup. When you create a client in AI.Law, they get portal access automatically. Brand it with your firm's name and logo, set the permissions, and your clients have a professional experience from day one.
- Portal created automatically when a client is added to a matter — no separate setup
- Customize branding: firm name, logo, and colors — clients see your firm, not generic software
- Granular permissions: control what clients can see, upload, and access in their portal
- Works on any device — desktop, tablet, phone — no app download required
More Money
A professional client experience drives referrals and retains clients
Clients who feel informed and professionally served refer their friends. Clients who feel ignored find another attorney. A branded client portal tells your clients that your firm uses technology to serve them better — and it is included free because client communication should never be deprioritized due to software costs.
- Professional portal experience differentiates your firm from competitors still using email and phone calls
- Informed clients are happier clients — happier clients leave better reviews and make more referrals
- Free on every AI.Law plan — client communication should not be a premium feature
- Reduced call volume means lower overhead and better staff utilization
Stop managing client communication through email, phone, and text
See what changes when AI handles the work instead.
| Area | The Old Way | With AI.Law |
|---|---|---|
| Status updates | Client calls asking what's happening — staff spends hours responding | Client checks their portal 24/7 — case status, deadlines, and documents visible in real time |
| Document exchange | Email attachments, text messages, fax — files scattered everywhere | Clients upload directly to their matter — documents processed and available immediately |
| Communication | Spread across email, phone, text — hard to track and easy to lose | Secure messaging organized by matter — complete communication history in one place |
| Branding | Generic portal software — or no portal at all | Your firm name, logo, and colors — clients see your brand |
| Cost | $50–$200/month for standalone client portal software | Included free on every AI.Law plan |
Related tools for Client Portal
Same matter file, same uploads — keep working in this litigation workflow cluster.
- Send AI-drafted status emails between portal check-ins — Client Update Emails
- Automate recurring client updates on your schedule — Automatic Client Updates
- Help clients respond to discovery through the portal — Client Discovery Help
- Start the relationship with AI-delivered intake — Client Intake
Browse all Client Communication tools on the features hub, or see all features.
Free practice management. Pay only for AI you use.
Run your firm on Free Forever at $0 — CRM, calendar, billing, and document management for everyone. Add paid AI seats only for the people who need them, all on one plan for your firm: Core, Litigator, or Advanced.
- 11 tools free forever — no credit card required
- One plan for your firm — every paid seat on the same plan
- Cancel any paid seat anytime — no lock-in
- Annual billing: 12 months for the price of 11 on paid seats
- Free Forever practice management stays at $0
SOC 2 Type II Certified · Patented Technology · No AI Training on Your Data · You Own Your Data
Explore More
Generate invoices, track payments, and manage trust accounting
AI.Law tracks time entries and expenses by matter, generates professional invoices with detailed line items, manages trust account balances, and provides firm-wide financial reporting. Billing is built into the platform — not bolted on. Free on every plan.
Get started with Client Portal
Open a free practice management account, or build an AI plan when you’re ready.
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